FAQ

FAQ #1: What flat irons does The Grip Comb 2.0 fit?

The Grip Comb 2.0 is designed to fit most standard curved and straight flat irons. Thanks to its upgraded, flexible clip-on design, it adjusts to securely grip a wide range of tool sizes without slipping.

FAQ #2: Will it work on 4C or thick natural hair?

Yes! The Grip Comb 2.0 was specifically created for Black women’s natural textures, including dense, coily, and 4C hair. It comes with both fine and wide tooth comb heads, so you can customize your press based on your hair’s needs.

FAQ #3: How do I clean The Grip Comb?

It’s super easy. Just detach the comb head, let it cool completely, then wipe it down with a damp cloth or gentle cleanser. There are no adhesives or sticky residue, so clean-up is quick and mess-free.

FAQ #4: Will it damage my flat iron?

Not at all. The Grip Comb 2.0 clips on securely without glue or tape, so it won’t leave behind residue or damage your plates. It’s also made from heat-resistant, salon-grade material, safe for high temperatures up to 500°F.

FAQ #5: What comes in the box?


Each purchase includes:

  • The Grip Comb 2.0 clip-on base

  • Two detachable comb heads (Fine Tooth + Wide Tooth)

  • A luxe velvet storage bag

  • Easy instructions to get you started with the chase method at home


FAQ #6: When will my order ship?

Orders are typically processed within 2-3 business days after purchase. You’ll receive a confirmation email with tracking information as soon as your order ships. Please note that processing times may be slightly longer during high-volume periods like product launches or holidays.

FAQ #7: I entered the wrong shipping address—what should I do?

If you realize you made a mistake with your shipping address, contact us as soon as possible at [your customer service email]. If your order hasn’t shipped yet, we’ll do our best to update it. Unfortunately, once an order has been processed and handed off to the carrier, we’re unable to make changes. In that case, we recommend contacting the carrier directly or placing a new order with the correct details.